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You'll be asked to check and confirm that this is creating a connection to the right GBP. If you manage multiple locations, use the search field to find the correct GBP with name, address or zipcode.įind the GBP you want to connect to the BrightLocal Location and click 'Select'. In the third column, you'll see the address of the business or if the business profile is a 'Service Area Business' with no visible address, you'll see the message: " Location is a Service Area Business with no physical address." If you use 'Store Code' to manage GBPs, that will be shown in the second column. Select the group which contains the profile you want to connect with and click 'Select'.Īfter selecting which Location Group to use, you'll be shown all the GBP's inside that group. If you're a Manager of multiple 'Location Groups' in GBP, you'll see a popup like the screenshot below which shows all the 'Location Groups' that you manage.

Once you've connected the Google account to BrightLocal, you'll be redirected back to the Connections page to select which GBP you'd like to connect to the Location in BrightLocal. If at any time, you want to change BrightLocal's access to your GBP, you can manage or remove third party permissions here. By confirming this, you're allowing BrightLocal to access and manage your profile data, Click 'Allow' to grant access. Next, you'll be asked to confirm that you want to connect this GBP with BrightLocal. You'll be redirected to a new tab where you can choose the Google account which manages the business profiles you'd like to connect. Log in to Google, this should only take a few seconds. On the next page, click 'Location Manager' and then 'Connections' from the dropdown.Ĭlick the 'Connect' button in the Google Business Profile card. Start by logging in to BrightLocal and going to the ‘Locations Overview’ dashboard.įind the Location you want to connect and click 'View'. User permissions can be changed in the 'Users' tab in the Google Business Profile dashboard. If the review doesn't follow our posting guidelines, you can request its removal.To connect Google Business Profile the user making the connection must have ‘Owner’ or ‘Primary Owner’ level permissions for the Google Business profile. You can always respond to a review to show the customers that you care and provide additional context. Customers find a mix of positive and negative reviews more trustworthy.

Reply to reviews to build customer trust: Your customers will notice your business values their input if you read and reply to their reviews.You can also get customers to leave reviews if you create and share a link. Business owners shouldn't offer incentives to customers to leave reviews. Remind customers to leave reviews: Let them know it’s quick and easy to leave reviews.To respond to a review, you must have a verified business. Verify your Business Profile: This makes your business information show up on Maps, Search, and other Google services.You can encourage your customers to spread the word about your business through Google reviews with these best practices: You can request reviews from customers by sharing a URL specific to your business.